Job Description

Job Description

Job Description

This is an opportunity in the Hancock Health OB Office - if you're looking for great work-life balance, this could be the position for you, no nights or weekends are required! A generous sign-on bonus is available for this role, contact us for more info!

JOB SUMMARY: A non-exempt position responsible for performing ultrasounds and related clerical/computer functions within the office.

QUALIFICATIONS :

JOB SPECIFIC CORE COMPETENCIES:

• Knowledgeable of ultrasound equipment and pre-exam screening requirements.
• Shows caring, compassionate, and approachable customer service.
• Recognizes that customer’s time is valuable ad provides them with prompt service.

PREREQUISITE SKILLS:

• Possess knowledge of U/S equipment and pre-exam screening requirement.
• Computer literate and ability to understand PACS, CR, Meditech and RIS System.
• Demonstrated organization and time management skills.
• Possess knowledge of cross section anatomy.
• Knowledge of cross section anatomy.
• Ability to critique processed radiographs (or images on monitor) against measureable criteria as established by Radiology Department Standard Operating Procedures.
• Does not require direct supervision for technical detail, capable of independent judgment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.

• Ability to perform essential job functions with or without reasonable accommodation.
• Excellent human relation skills.
• Exhibit positive interaction with all patients, visitors, co-workers, and physicians.
• Ability to deal with the stress of customer relations in a positive/assuring manner.
• Must possess the qualities of integrity and good judgement.
• Must have the ability to project compassion and excellence to patients and staff.
• Must be able to communicate technical information clearly; by direct conversation, in writing, and by phone.
• Must maintain qualities agreed to in Patients First Commitment (Attitude/Demeanor, Respect, Teamwork, Accountability/Initiative, Communication and Dedication to Excellence).

Competencies:

Attitude/Customer Competencies

• Caring, compassionate, and approachable in all customer contacts
• Privacy – respects customers’ right to privacy and modesty
• Confidentiality – maintains customers’ confidentiality
• Telephone etiquette – speaks so that customers hear a smile
• Appearance – takes personal ownership in appearance and that of work environment
• Initiative – takes necessary steps to fix problems immediately
• Providing Direction and Customer Acknowledgment – provides personalized attention by being courteous, friendly, and helpful when responding to customers’ needs
• Timely service – recognizes that customers’ time is very valuable; provides them with prompt service
• Customer information/education – provides customers with the best information needed to make informed choices

Relationship Competencies/Work Group Competencies

• Demonstrates advocacy, respect and truth telling
• Demonstrates accountability for own actions
• Demonstrates ability to respectfully address interpersonal conflicts
• Takes initiative to help others
• Demonstrates a learning attitude toward solving problems
• Demonstrates openness to change and new learning
• Reports to work on time and has regular attendance
• Adheres to practice defined dress code
• Attends Staff meetings

Ethical Decision-Making

• Respects the needs, expectations and rights of all individuals
• Advocates the rights of all to a safe environment
• Uses sensitivity to cultural diversity to guide decision-making

Performance Improvement

• Identifies work processes and strives to reduce cost and increase satisfaction
• Identifies customers and demonstrates understanding of customers’ expectations
• Actively works to increase satisfaction of all
• Monitors customers’ satisfaction
• Takes active role in department process improvement efforts; demonstrates understanding of outcomes
• Demonstrates an understanding of responsibilities
• Demonstrates diagnostic thinking/reasoning
• Utilizes feedback from peers, supervisor, customers to drive performance and behavior

CERTIFICATION/LICENSE:

• Indiana license for Radiography
• ARRT certification
• BLS certification

ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS:

• High school diploma or general equivalency diploma (GED).
• Successful completion of an accredited Radiology program.

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS :

• One-year clinical experience in acute care or an ambulatory setting preferred.
• Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Physician Network.

Job Tags

Similar Jobs