Remote Licensed Insurance Customer Service - Spanish Job at Carlos Acosta - State Farm Agency, Fresno, CA

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  • Carlos Acosta - State Farm Agency
  • Fresno, CA

Job Description

Remote Insurance Customer Service Representative (State Farm Experience Required)
$24/hr | Part-Time | Work From Home

Responsibilities include but not limited to:

  • Effectively manage incoming calls
  • Generate multi-line leads Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
  • Proficient with ECRM

Requirements:

  • Spanish Speaking Mandatory
  • Active P&C license required
  • 2+ years working in a State Farm agent office REQUIRED
  • Spanish fluency required
  • Flexible schedule (4 hours/day)
  • Paid time off + training provided

Remote | Part-Time | Apply Today

Job Tags

Part time, Work at office, Remote work, Flexible hours,

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