Job Description

Join Our Team as a Complimentary AM Attendant!

About Us

The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.

KEY SKILLS/RESPONSIBILITIES

• Guest Service & Hospitality: Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
• Food & Beverage Preparation: Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
• Efficiency & Organization: Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
• Problem Solving: Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
• Teamwork & Collaboration: Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
• Cash Handling & POS Transactions: Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
• Physical Stamina: Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Hyatt Place Tampa/Busch Gardens hotel offers visitors modern and comfortable accommodations only one mile away from Busch Gardens and Adventure Island Water Park. Our convenient location also offers quick access to the nearby Amalie Arena, Moffitt Cancer Center, Lowry Park Zoo, and USF. Guests will feel at home in Tampa while staying in our extra spacious guestrooms with convenient work space, sofa sleeper, and more. We offer amenities such as free Wi-Fi, outdoor pool, fitness center, on-site dining, and complimentary local shuttle service (3 mile radius).

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