Job Description

🚀 Head of Operations

📍 Location: Los Angeles, CA (Hybrid/Remote)

🕒 Type: Full-Time | Start-Up Environment

💼 Reports to: CEO

About the Company

This company is a fast-growing start-up at the intersection of fitness, technology, and wellness. We offer a subscription-based fitness app paired with a line of high-quality physical supplements. We’re combining powerful storytelling with a results-driven app and a supplement line that actually works. With $3M in ARR and 14,000+ active app users, we’re post–product-market fit and gearing up for our next phase: scaling to 100,000+ members and building a world-class operational engine. We’re a lean, ambitious team that wants to shape how consumers look at fitness. We’re in build mode and are looking to scale toward a billion-dollar vision. If that excites you, you’re in the right place.

The Role

We’re hiring our first Head of Operations to help scale our business and lead our growing team. This is a net new role —you’ll be jumping in to build and shape operations from the ground up . You’ll work closely with the CEO and leadership team to drive execution, manage cross-functional teams, and ensure operational excellence across both our digital and physical product lines.

What You’ll Do

As Head of Operations, you will be the operational backbone, overseeing and executing across our core business functions:

● App & Product Operations – Coordinate with in-house and overseas development teams, drive roadmap execution, and work in tandem with our CTO to evolve our technology into a scalable platform.

● Supplement Supply Chain: Work with the Chief Formulator and Co-Founder to manage the full lifecycle of our supplement line—from formulation and production to inventory management and new launches.

● Customer Experience: Oversee support systems and design scalable processes that maintain our human touch as we grow.

● Team & People Operations: Build internal systems for accountability, reporting, and hiring. Help the team grow with clarity and structure.

● Data & KPIs : Establish clear metrics and dashboards that drive real decision-making.

● Founder Enablement: Keep the CEO focused on strategic priorities, take execution off their plate, and put out fires before they spread.

Who You Are

● You have led operations at a high-growth startup or consumer brand and know how to build in a dynamic environment.

● You're an execution-first leader who solves problems proactively and doesn’t wait for permission.

● You’ve managed cross-functional teams and held people accountable with clarity, not ego.

● You’ve worked with development teams, supply chain partners, and customer support — and can juggle all of them without dropping the ball.

● You know how to design and scale systems that last, not just patch things together.

● You’re based in Los Angeles (or willing to relocate) and want to be in the room where it happens—this is a hybrid, boots-on-the-ground role.

● You’re hungry . Not just for the title, but for the challenge of building something that truly matters.

Preferred Experience

• Proven ability to scale start-up companies .
• Background in fitness, wellness, or app development .
• Experience managing remote or hybrid teams .
• Knowledge of digital product development .

Why this role?

• Be part of a mission-driven company transforming lives through fitness and wellness.
• Work with a tight-knit, passionate team in a high-growth environment.
• Opportunity to shape the future of a company from the ground up.

Salary ranges from $150 - 250k depending on experience level and will also include potential equity and performance-based bonuses.

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