Job Description

Summary

Join us for this incredible opportunity to be part of our Front Desk team as a Front Desk Agent at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you’ll get to be part of a company that has been named one of the “100 Best Companies to Work For®" by Fortune and Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands.

Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.  Other duties may include processing forms of payment and responding to guest inquires.  You'll be the face of Hyatt Regency Houston as a member of our Front Office team.  

We offer excellent benefits: 

• Free room nights, Discounted and Friends & Family Room Rates 

• Medical, Prescription, Dental and Vision Insurance with only 30 day waiting period! 

• 401K with company match 

• Generous Paid Time Off policy 

• Paid Family Bonding Time and Adoption Assistance 

• Tuition Reimbursement 

• Free colleague meal during shift 

• Employee Stock Purchase Plan 

• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more 

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment 

• Refined verbal and written communication skills 

• Ability to stand for long periods of time 

• Previous Hospitality experience strongly preferred

• Ability to lift, push, pull moderate weight 

• Must have open schedule availability including nights, weekends and holidays

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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