· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
... UPS ... ...(Receiving, Picking and Packing) to ensure on-time and accurate delivery of order within KPI is meet.+ Perform data entry into the Warehouse...
...is a Native-Veteran-owned staffing agency with a 30-year service history with US Government Hospitals. We are actively seeking a full-time Licensed Practical Nurse (LVN/LPN) in San Diego, CA at the San Diego Veterans Hospital to join our team! Our contract assignments...
...Job Description We are looking for a security officer for an entry-level position. The ideal candidate must be disciplined, and... ...laws, specifically Penal Code 602 CA Job Title: Unarmed Security Guard Job Type: Entry Level: Part Time Uniforms: Uniforms...
...Position: Backfill Epic willow inpatient Analyst Duration: 6 Months+ Location: Stanford, California | 100% Remote, Visa: All Visa Must have: Certification: Willow Inpatient (required) An Active LinkedIn profile Job Description...
...million people in developing countries. Political Affairs Internship: The role focuses on making poverty a focus of U.S., Canadian... ...foreign policy. This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is limited, you can work...