Why ViClarity? We truly believe thatpeople matter. From our clients to our employees, our goal is to make sure we take care of our people first. ViClarity is a global leader in compliance and technology solutions for credit unions and other regulated industries. We are seeking a full-timeCustomer Success Managerto join our team! This individual will be a strategic partner and play a crucial role in maintaining and growing client relationships across the US and North America. This includes ensuring a high retention rate and driving client engagement. Note: 100% remote position reporting into ViClarity's Chief Operating Officer in Ireland. Ideally looking for a candidate wholives in EST or CST zones. What You'll Be Doing Serve as the primary post-sale contact for the US-based client portfolio. Collaborate with the Global COO to implement and drive customer operations initiatives in line with strategic business goals. Collaborate cross-functionally with global teams, particularly Ireland headquarters, to support customers' needs. Oversee smooth transition of technology implementation to go-live. Ensure customer satisfaction, platform usage, and successful renewal of contracts. Capture customer feedback on products and solutions and identify areas of growth within existing accounts. Serve as an escalation point for strategic clients and complex issues and communicate concerns to management. Represent the voice of the US customer and promote continuous improvement of the sales process and product roadmap. Collaborate with the Global sales team to identify and convert upsell and cross-sell opportunities. Mentor and coach operations team members in sustaining high-quality customer service. Who You Are Knowledge of ViClarity's full suite of products and services and existing client base across core markets. Comprehensive understanding of SaaS and selling of software into financial services and healthcare industries. Advanced skills in customer relationship management with ability to communicate effectively with C-suite and executive level staff both internally and client facing. Excellent leadership and interpersonal and relationship-building skills. Exceptional written, verbal, and presentation skills. Strong negotiation skills. Strong project management and organizational skills. **Credit and criminal background verification required on all applicants. ViClarity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Job Description Job Description Looking to Hire a CDL Driver for our Concrete Truck. Must have experience! This is a Full-time position. Paid holidays after a year. We do not provide Insurance. Looking for someone Immediately!
...is a Native-Veteran-owned staffing agency with a 30-year service history with US Government Hospitals. We are actively seeking a full-time Licensed Practical Nurse (LVN/LPN) in San Diego, CA at the San Diego Veterans Hospital to join our team! Our contract assignments...
...Remote) | Support Non-Profits + More | $14$15/hr Ready to work from home and be part of a team that makes an impact? Were hiring... ...) Home office setup with stable internet and quiet space Good typing and computer navigation skills Benefits ]]...
...dementia (VCID), and traumatic brain injury (TBI). The research will use in vitro and in vivo mouse models. Qualifications: 1). Recent PhD or equivalent degree in neuroscience, molecular biology, physiology, or cerebral vascular biology.2). Previous experience with...
...Worthington Of Logan in Logan, OH is looking for one Laundry/Kitchen attendant to join our strong team. We are located on 72 W 2nd St. Our ideal candidate is self-driven, motivated, and engaged. The ideal candidate will be working 2-3 days of Laundry and 2-3 days in the...