Job Description

Position : Administrative Assistant (Fluent in Spanish and English)

Work Hours (Client) : 9am - 5pm EST | Mon - Fri

Holidays : US Holidays   

Pay Range : $1300 - $1500 USD/month (varies based on skill set and experience level)

Location of Search : LatAm

Work Location : REMOTE

 

Company/Client Overview:

We understand the emotional stress, fear and frustration our clients may experience during these challenging times. That is why we are fully committed to each of our clients and obtaining an outcome that is in our client’s best interests.

Our lawyers believe that by establishing and maintaining a high level of professionalism, we can meet our client’s needs and expectations. Building strong attorney-client relationships allows us to get to know who you are, learn your personal and legal goals, and provide the personal attention and care you need after being injured.

In addition, our attorneys make themselves accessible, communicate openly and honestly, and are bilingual in English and Spanish.

Duties and Responsibilities:

We are seeking a reliable, sharp, and organized Administrative Assistant to support our growing team. This role will primarily focus on client intake, scheduling, and day-to-day administrative support. Ideal candidates are fluent in English, tech-comfortable, eager to learn, and possess strong communication and common-sense problem-solving skills.

• Serve as the first point of contact for potential and existing clients
• Answer and manage phone calls professionally and with warmth
• Provide accurate information and handle general inquiries
• Convert leads into scheduled consultations or clients
• Schedule appointments and maintain calendars
• Follow up with clients as needed to ensure smooth onboarding
• Perform general administrative tasks to support daily operations
• Accurately follow instructions and adapt to evolving procedures

Minimum Requirements:

Language requirement: Excellent English & Spanish Communication Skills

Experience: 3+ years of related experience 

• Excellent spoken and written English & Spanish
• Minimal to no accent preferred for clear client communication
• Strong customer service and interpersonal skills
• Excellent judgment and common sense when handling inquiries
• Quick learner, eager to grow within the role
• Comfortable using or learning tools such as Google Workspace, Microsoft Office, and Clio
• Highly Tech Savvy
• Prior administrative or intake experience preferred
• Legal experience/exposure a plus but NOT required

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